Financial Services:
Maximizing customer value while minimizing headaches

Talk about being caught between a rock and a hard place. In financial services, your data represents both an opportunity to enrich the value of your customer relationships and an obligation for ensuring compliance with a complex array of local, national and international regulations.

Whether your business is in banking, insurance, investment services or capital markets, you depend on your data for day-to-day operations and long-term performance. Your data activity may include:

• Identifying cross-sell opportunities to help you realize more value from each customer relationship.
• Improving customer service through self-service initiatives (such as Internet banking) that reduce costs while increasing customer satisfaction.
• Accelerating "straight through processing" on insurance claims for customers correctly identified as low risk.
• Fulfilling compliance requirements with multiple regulators and rules (including Basel II, MiFID and others) to reduce credit, operational and reputational risks.
• Conforming to sanctions lists, to prohibit unintentional interactions with persons identified as terrorists, criminals, politically exposed persons (PEP), money-launderers and other risks.
• Creating targeted marketing campaigns that pinpoint the right products for the right prospects at the right time.

How Trillium Software can help

For more than fifteen years, Trillium Software has served the financial services industry with sophisticated, yet easy to use tools for profiling, monitoring and improving the quality of its data. With the help of Trillium Software, you can:

• Integrate customer information into one single view, giving you a precise understanding of all the business you're conducting with customers across multiple units and product lines.
• Verify names and addresses to confirm identities, improve customer service and help satisfy your Know Your Customer (KYC), Anti-Money Laundering (AML), OFAC and other screening obligations.
• Assure compliance with complex regulations through a solid audit trail that reveals and records every data record modification.
• Standardize your business data, including trade symbols, price histories, asset class designations and others, for more efficient and effective management within all your applications.
• Automate your data profiling activities to uncover potential lapses or weak spots that could otherwise undermine the data warehousing and business intelligence efforts you make to support Basel II reporting and general business operations.
• Append latitude/longitude or "geocoding" information to your data so that you can track and measure your exposure to climate, weather and other physical risks.