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Webcasts On-Demand
| June 17, 2008 | A CIO's View: Examples of Business Value Delivered through MDM |
| During this webinar, Wind River will discuss how they changed the way they handle business data in order to greatly reduce product shipping delays and dropped or incorrect orders through a series of innovative solutions based on Oracle applications and the Trillium Software System®. As a result, Wind River Systems captured thousands of dollars in potentially lost revenue and improved relationships with customers, while providing an unprecedented level of visibility into customer purchasing information, laying the groundwork for increased revenue.
By creating a true master data management platform, Wind River validated the business benefits of high quality data. In this Webinar, you will learn:
* How organizations elevate data quality into something executives understand
* Why data quality should be critical to C-level executives
* A solution architecture that has delivered proven business results
* Insights into the types of information and strategies that impact senior management and drive interest and support for data quality or MDM programs.
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| April 30, 2008 | Data Governance Structure that Drives Success |
Data governance is a critical initiative for many organizations who want to successfully leverage their data assets. One of the critical success factors of a data governance program is to ensure that the correct roles and teams are in place not only to manage projects and measure results, but to communicate goals and objectives throughout the organization.
Listen to this web seminar, a guide to understanding how to build a cross-functional data governance team and their role in providing more leverage from the valuable data assets in your business. Learn about the different roles played by a Data Governance Council, and how to build a Center of Excellence together with a Data Quality project team. |
| March 25, 2008 | Master Data Management: It's All About the Data |
| There is a lot of talk about Master Data Management (MDM) and all it potentially offers, and yet it is easy to get lost in the sea of information that could someday populate an MDM environment. What’s really the best way to get started and what can you learn from early MDM adopters and their experiences?
Listen to this web seminar discussing the challenges of master data management as faced by many organizations today. This web seminar provides Forrester Research’s recommendations regarding an approach to master data management, including discussions around drivers, inhibitors, and best practices being identified for MDM initiatives, what business processes should be considered and implemented, and where and how technology helps automate and simplify processes over time.
This webinar will discuss:
* The landscape and maturity of the MDM market
* A suggested framework for an MDM initiative
* Takeaways that each organization can utilize in their own implementation
* Use of technology to automate data discovery, deliver high quality data and ensure project success |
| February 27, 2008 | Successful Strategies for Data Management in SAP |
Hear about the successes that Oki Data Americas and Moen Incorporated both achieved in their data management strategies for SAP® ERP and SAP® CRM. Learn about the challenges that these organizations faced prior to incorporating a data quality processes into their existing solutions, and the results that they achieved by implementing a solution in diverse SAP environments.
Learn how Trillium Software enabled these leading organizations to:
- develop a data governance and information quality strategy
- implement data cleansing with fast results
- allow for re-use of data quality standards across multiple systems, business processes, and projects
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| January 23, 2008 | Data Governance: What Works and What Doesn't |
| Data governance is a strategic initiative being taken on by many organizations worldwide, especially given recent legislation and regulations. This web seminar provides Forrester Research’s recommendations regarding an approach and framework for data governance, including discussions around who should be involved in any governance initiative, what specific business drivers should be taken into account, and measurement statistics to help you track progress and show success to executive management. |
| October 3, 2007 | Overcoming Challenges to Master Data Management Success |
Establishing an MDM program as part of an overall organizational data and information management strategy implies that senior managers believe in treating information as an enterprise asset.
The decision impacts everyone – managers, data modelers, application developers, business clients, and even customers, all of whom may need to modify their behaviors.
In this 45 minute Webcast On Demand, we explore the challenges and action steps to a successful MDM deployment: Organizational (i.e., people issues), Operational (i.e., transition and integration), and Technical (i.e., architecture, and migration). |
| September 26, 2007 | MDM - How You Start Will Determine if You Finish |
Mastering data across any large enterprise is a massive undertaking – filled with promise but also with risk. It impacts stakeholders from multiple business disciplines, it demands institutionalizing new processes, and it requires integration of several technologies. Most vexing, perhaps, is the data itself: ever-changing, hard to rationalize, often misunderstood.
Success requires an intimate knowledge of your current data landscape. Visibility into data assets across all relevant business areas enables you to craft a system that will actually work. It will also enable you to define a series of manageable yet impactful projects that align with an overall MDM strategy.
During this web event, we’ll show you methods for:
- Analyzing the risk inherent in source systems prior to starting an MDM initiative
- Diagnosing, quantifying and explaining existing source data
- Empowering data stewards and other business users to take ownership over their data
- Preparing source data for seamless migration to the MDM repository
- Automating data improvement processes to keep your master data accurate over time
- Creating building blocks to improve your data now, with reusability in mind for within your MDM architecture
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| August 16, 2007 | Award-Winning UMB Bank Success Secret: High Quality Customer Data |
UMB Bank has hundreds of thousands of very happy customers. How do they do it? They proudly deliver on their mission statement: to know customers, anticipate needs, advocate and advise, innovate and surprise.
The secret to this success includes harnessing technology to build a solid foundation of high quality, integrated customer data. With the ever-increasing volumes and complexity of customer data today, how does UMB Bank manage to succeed in delivering high quality customer data to all arms of the business?
Listen to this webinar to hear about the award-winning technology and process-driven solution UMB Bank put in place. Learn about their:
- Initial business and technical drivers, and where they have recognized valuable returns
- Innovative implementation and architecture
- Data governance alignment for ongoing success
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| July 24, 2007 | Take Charge of Your Data: Essential Steps for Any Data-Intensive Project |
This webinar by Trillium Software provides a data quality workflow, a starting point for enterprise IT projects. It also covers processes, technologies, and best practices in data quality. If you are a project manager responsible for designing and implementing data projects and programs, this is a must-see event!
You'll learn key execution points for any IT enterprise data project, including:
- How and why to involve business users in the data quality process
- A step-by-step walk-through of key data quality considerations at each project phase
- On-going assessment and monitoring of data quality
- Where and how technology can simplify data quality-related tasks throughout your enterprise project
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| June 6, 2007 | Getting Your Data Ready for Master Data Management |
How to Deliver Data to the Right Person, in the Right Place, at the Right Time (and in the Right Context)
Regardless of your MDM strategy or timelines, every organization will need to execute the basic steps of a data integration or data migration project. Therefore it is critical to truly understand your source data, confirm that it will ultimately support your business requirements, account for problems and anomalies that exist within the sources, and create detailed design for data integration.
During this web event, we’ll show you methods for:
* Gaining a better understanding of source data for a MDM initiative * Analyzing the risk inherent in source systems prior to starting an MDM initiative * Understanding what’s truly in your data, for better MDM project preparation * Cleaning your source data for efficient MDM implementations |
| May 3, 2007 | Fulfilling the Promise of Data Quality |
How to Deliver High Quality Data to Meet Your Enterprise Objectives
This web seminar is a guide to understanding how and where data quality fits within an organization, and how to gain the most benefit from data quality initiatives. This seminar also discusses valuable insights on organizations who are struggling with the challenges associated with data quality and enterprise data quality management.
This web seminar focuses on four key topics: - Challenges of relying on data quality within a single application - Building blocks for effective enterprise data quality - What to look for when selecting data quality solutions - How to solve immediate project needs while planning to build data quality processes across the enterprise |
| April 4, 2007 | SAP Webinar Series: Mastering Data Quality in SAP NetWeaver MDM (Part Three) |
This webinar discusses Trillium Software certified data quality solutions for SAP environments. We provide solutions for SAP Netweaver MDM, mySAP CRM, mySAP ERP, and R/3.
Data quality may have you calling for Advil as you put together an MDM strategy, whether your intentions are to implement SAP Netweaver MDM, consolidate multiple instances of existing applications, or harmonize your Master data and put in place some data governance processes to police your new master data standards. Register Now.
In this one-hour NetSeminar you will:
- Learn about our newest certification for SAP Netweaver MDM
- Learn how data quality solutions can be fully integrated into your SAP environments
- Discover how to deploy data quality within CRM, ERP and online applications
- Learn how to maintain and monitor high quality data over time
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| January 31, 2007 | Mastering Data Quality in MDM, Part 2 |
Data Quality for High Profile Enterprise Applications and Solutions
The quality of an organization’s data is the single most important factor in determining the success of both strategic and tactical solutions for MDM, Compliance and Data Governance. Orienting data quality—whether for reducing operational costs, regulatory compliance, exchanging data with partners, SAP instance consolidations, or implementing and Enterprise Services Architecture (ESA)—requires a comprehensive master data management solution. In this one-hour Webinar, learn the role that high quality data plays in delivering a single view of your customer, product and other critical information within SAP MDM and across the enterprise. |
| January 24, 2007 | Data Quality in High-Def |
Using Data Quality Dashboards for Promoting Data Governance
As an information professional, you understand the importance of data quality to the effectiveness of your enterprise applications, but are your business users convinced? Are you challenged with championing the cause of data quality within your company to improve ROI and efficiency? In this Webcast, Trillium Software shows some methods and tools to communicate about the issue of data quality. Communication and building a consensus about the problem is the first step towards establishing a proactive data governance initiative. In this webinar, we'll show methods for:
- Gaining a better understanding of how data quality is impacting your organization
- Making data quality metrics visible to all without compromising corporate governance rules
- Tracking data conformance over time to understand the impact on report accuracy and decision making
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| December 5, 2006 | SAP Webinar Series: Mastering Data Quality in SAP NetWeaver MDM (Part One) |
Part 1 of 3, in this SAP Webinar Series
The data enrichment architecture in SAP NetWeaver MDM opens up a world of possibilities for improving processes associated with master data.
This webinar covers the integration of best of breed data quality processes into your MDM infrastructure. Much of the routine legwork associated with Master Data Management, whether concentrated in Customer Data Integration (CDI) or Product Information Management (PIM) applications, can be conquered more quickly and efficiently by using the time-tested business rules and automated processes of Trillium Software. |
| November 15, 2006 | Saving Millions on Data Quality |
British Telecommunications, a global telecommunications company was able to establish a strategic data quality initiative, gain business sponsorship, and deliver quantifiable benefits of $800 million over time and across multiple lines of business. Like other global 100 firms with revenues in excess of $25B, BT has a complex landscape of enterprise applications and overlapping business processes that generate vast amounts of data.
Topics include:
- How to maintain high-quality data throughout your entire enterprise
- How to lower costs, reduce mistakes, improve relationships, and increase revenue with better data
- Critical success factors for BT's Information Quality program
- The proper role of business leaders in ensuring effective enterprise data management
- Where to look for savings and how to measure ROI
- What to look for in data quality solutions
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| August 10, 2006 | What Your Boss Really Wants: Delivering Tangible ROI for Data Quality |
This webinar highlights specific business areas that contribute to the business case for enterprise data quality and ongoing data governance. Actual examples of measurable benefits realized in these areas are also discussed.
You'll learn key points for justifying your data quality investments, including:
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Insight and best practices for identifying business benefits in your own organization
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How to develop ROI specific to your data quality initiative
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Leveraging the experience of other organizations who have proven, measurable benefits
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Maximizing investments through reuse of current and planned solutions |
| July 25, 2006 | A Strategic Approach to Enterprise Data Quality Management |
This webinar offers valuable insights for organisations struggling with the challenges associated with data quality and enterprise data quality management. Learn how BT, a global telecommunications company were able to establish a strategic data quality initiative, gain business sponsorship and deliver quantifiable benefits of $800 million over time and across multiple lines of business.
By attending this webinar, you will learn:
- The building blocks for effective enterprise data quality
- Methodologies and approaches for a proven data quality strategy
- Key ROI objectives for data quality and gaining business buy-in
- What to look for in data quality solutions
- Share knowledge necessary to build data quality processes across the enterprise
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| June 22, 2006 | Best Practices for Customer Data Integration Success |
We will show you customer data integration (CDI) best practices that our most successful customers have incorporated. Organizations that are in the initial stages of creating a CDI strategy and identifying a CDI infrastructure to support their single-view goals can learn a great deal from what other companies have done that has worked well for them as part of their implementation process.
By attending this web seminar, you'll take away valuable insights about how to:
- Design a great CDI solution-instead of just good
- Determine the best data to include to meet your challenging business needs
- Scope an initial CDI implementation and subsequent rollouts
- Ensure high-quality data is continually maintained
- Communicate key benefits to senior management to support your investment
- Define and demonstrate CDI success
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| September 27, 2007 | MDM - Der lange Weg zum Unternehmensstandard |
Masterdaten will jeder sehr - doch sie zu bekommen ist gar schwer...
MDM: Versuch einer Definition: Eine Sammlung von Prozessen und Technologien um einen konsistenten, akkuraten und unternehmensweiten Stammdatenvorrat
zu erstellen, zu verteilen und zu pflegen.
Viele Unternehmen, von IBM bis SAP, bieten Systeme zur Verwaltung von Stammdaten an. Bevor allerdings Stammdaten verteilt und gepflegt werden können, müssen aus den heute noch oft vorhandenen heterogenen Daten erst einmal Stamm- oder „Master“-Daten erstellt werden.
Das Erstellen der Daten ist nicht nur der erste, sondern auch der wichtigste Schritt. Ist die Grundlage nicht in Ordnung, spielen die nach gelagerten Prozesse keine Rolle mehr.
In diesem Webinar wollen wir Ihnen eine Möglichkeit vorstellen, wie auch aus Ihren Daten harmonisierte und standardisierte Master-Daten werden können. Von der Analyse des aktuellen Bestandes bis zur Entwicklung von komplexen Harmonisierungsregeln. |
| February 28, 2006 | Convert Data to Profits through Reliable Information |
In this web seminar,Aberdeen Group analyst Leslie Amentdiscusses the role of high quality and accurate customer data in driving a 360-degree view of the customer. Learn how best-in-class companies overcome enterprise data challenges such as "garbage in, garbage everywhere" for enhanced decision-support, cost reductions, performance improvements and fostering a culture of customer-centricity.
Topics include:
- How you can groom your data to support these principles
- What leading companies are doing to improve data quality
- Common pitfalls in customer data management and how to avoid them
- How Trillium Software can help
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Podcasts
| Canon: CDI Success with Oracle CDH and Trillium Software | Download this podcast in which Hendrick Doeringer, Manager CCI Customer Intelligence, talks about Canon's solution to improved customer intelligence using technology from Oracle and Trillium Software, their implementation process, and benefits to date. |
| On Data Governance Practices: Interview with Nigel Turner and Dave Evans, BT Design | Download this ten minute podcast (MP3) and find out how BT built a successful data governance practice.
Part 1 of a 3-part series on Data Governance Practices, Information Quality Challenges, and Software Tool Selection.
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| On Information Quality Challenges: Interview with Nigel Turner and Dave Evans, BT Design | Download this ten minute podcast (MP3) and learn how BT tackled their information quality challenges, setting the stage for a cross-enterprise data governance program.
Part 2 of a 3-Part series on Data Governance Practices, Information Quality Challenges, and Software Tool Selection.
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| On Data Profiling & Quality Software Selection: Interview with Nigel Turner and Dave Evans, BT Design | Download this ten minute podcast (MP3) to hear the selection criteria used and lessons learned in BT's search for a data investigation and data quality solution.
Part 3 of a 3-Part series on Data Governance Practices, Information Quality Challenges, and Software Tool Selection
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Solution Summaries
| Data Quality in the MDM Ecosystem | MDM can lower costs, increase revenues and find new opportunities by controlling the important information that forms the nucleus of business. Managing data changes is essential as part of a long-term MDM vision. |
| Master Data Management | Master Data Management is all about high quality data. Read on to see what Trillium Software offers an MDM solution and how our technology complements other tools as part of an overall MDM architecture. |
| Customer Data Integration | CDI improves productivity across the organisation through streamlining operational processes and providing a single, consistent and complete view for all operational systems. This solution guide discusses why data quality is fundamental for successful CDI. |
| Trillium Software Solution Guide: Data Profiling | Key considerations for choosing a data profiling tool are discussed in this document, along with what makes TS Discovery unique. Pdf file. |
| Trillium Software Solution Guide: Data Quality | This document describes what data quality products do, how they're implemented, and discusses the advantages of using TS Quality. |
| Data Integration and Migration | 80% of all data integration projects fail according to surveys over the past few years. Experts agree that the biggest reason for this high failure rate is that the integration team did not understand the extent and nature of problems buried in the data. Understanding and improving the data can lower integration costs, lower project risks and increase user acceptance. |
| Create a Single Customer View | Organizations have spent significant time and money building CRM systems, yet few have achieved the elusive "single customer view". Successful organizations are finding that for CRM to work, day quality is fundamental in building and maintaining up-to-date integrated views of customers. |
| Getting the Data Right for CRM | Even the best CRM technologies cannot generate clear and unified customer views on their own, in a way that assures all business needs are met. Without first getting the data right, CRM initiatives themselves are at a risk for failure. Read how Trillium Software can help you mitigate data-related risks within any CRM solution. |
| Trillium Software Integrated Solution Set for Information Asset Management | An Integrated Solution Set for Information Asset Management The Trillium Software System® and Trillium Software® Discovery work together to enhance increase efficiencies and reduce costs associated with data analysis and data quality across the enterprise. |
| Reducing Data Risks in Basel II Compliance | Trillium Software gives you the high level of data cohesion and integrity to meet Basel II requirements for international credit-risk management. |
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Product Information
Trillium Software System
| Trillium Software System Overview | Read this for a quick understanding of Trillium Software System and the benefits derived from implementing this data quality lifecycle management solution. |
| Trillium Software System, Enterprise Services Edition: Functional Capabilities | Read here for more information about a solution for data quality lifecycle management: data investigation and data profiling, automated data quality improvement, and ongoing monitoring and governing of critical enterprise data. |
| TS Discovery v5.0 Product Overview | Download this file for a complete overview of TS Discovery 5.0, including data quality dashboards and scorecards with TS Insight. |
| Monitoring and Measuring Data Quality with TS Insight | Knowing and communicating about data quality is crucial to ensure sound data is available to support business processes in your corporation. It is the first step towards establishing a proactive data governance initiative. TS Insight addresses the need for an enterprise solution to measure and monitor data quality. |
| Data Quality on Demand (SaaS) | Perhaps you need to run data quality jobs on demand? Maybe you have a one-time cleanse initiative? Maybe you have only a small percent of international records you prefer to cleanse with our robust global solution, outside of your existing domestically-oriented implementation? Read more about our Software as a Service (SaaS) offering. |
| Creating Structured Data from Freeform Text Fields | Incorporate the capability to create structured data from complex, irregular freeform text fields such as product descriptions, comments, memos, etc. into new or existing data quality processes. Read on for more details about how this functionality works and how it can help create better data to run your business. |
| Customer Key Manager | With Trillium Sotware Customer Key Manager (CKM), you could be your customers’ most enduring relationship. CKM lets you consistently identify and track customers and their relationships with you -- even as their addresses, names, and affinities change. |
| Mainframe Data Quality Processing | Unique among leading data quality technologies, Trillium Software System runs natively within Mainframe environments. Read this to learn more about the benefits this could introduce to your organization if you prefer Mainframe environments. |
| Global Capabilities Summary | With the Trillium Software System®, data quality transcends differences in language, culture and geography to increase data reliability in global and local business initiatives around the globe. Native expertise built into the software puts intelligent data quality processes behind batch and real-time applications. The Trillium Software System is the only enterprise data quality solution that is fully Unicode enabled, providing integrated functionality for double-byte data processing. |
| Trillium Software Census and Geographic Data Enrichment - U.S. | Businesses can quickly and easily enrich U.S. name and address records for the most up-to-date, complete and accurate geographic intelligence. |
| Trillium Software Census and Geographic Data Enrichment - Canada | Businesses can quickly and easily enrich Canadian name and address records for the most up-to-date, complete and accurate geographic intelligence. |
| Trillium Software System International Postal Geocoding | Using millions of expert rules to process name and address data, Trillium Software delivers the most robust data in a consistent data format -- whether for one country or many. |
| Trillium Software Business Solutions for Compliance | Reliable entity identification can save companies millions of dollars in fines arising from business with government-blocked entities. Read how Business Solutions for Compliance provides a powerful, front-line defense against compliance violations, fraudulent activity and terrorist manipulation. |
Enterprise Connectivity
| SOA and Enterprise Connectivity | Service Oriented Architectures enable organizations to create services and then leverage those services within multiple workflows. Read on to learn more about options for a Data Quality SOA and enterprise connectivity choices available from Trillium Software. |
| Trillium Software Director for SOA | Implement a Service Oriented Architecture (SOA) on your terms: read how the "Director" technology can extend any Trillium Software data quality process throughout your enterprise, to additional applications, to new regions, on any platform, and work within your preferred infrastructure requirements, not dictate them. |
| Connecting Data Quality across the Enterprise | Built for rapid integration and interoperability, TS Quality reduces the costs of implementing and extending consistent data quality practices across your distributed enterprise--both in service-oriented and application-oriented environments. |
| Trillium Software & Informatica | Get global data quality directly through the Informatica interface, using the Trillium Software Data Quality Connector for Informatica PowerCenter® and PowerMart®. See how the Trillium Software Data Quality Connector for Informatica enables organizations to realize a full application life cycle, from development to testing, deployment, and maintenance. |
| Trillium Software & Informatica (Japanese) | Informatica PowerCenter と Trillium Software System® のシームレスな統合は、ビジネスにエンドツーエンドのデータ変換プロセスを提供し、最高品質のデータを最先端のETLツールに構築することで、複数のデータ形式やデータソースから統一化された正確なビジネスデータを実現します。 |
| Connecting Enterprise Data Quality to Oracle Solutions | Learn about how Trillium Software System complements and integrates with Oracle solutions, such as eBusiness Suite, Customer Data Hub, Oracle Data Integrator, and OWB. |
| Trillium Software & SAP (Deutsch) | Die nahtlose Integration zwischen dem SAP und Trillium Software System® ermoglicht Unternehmen nun die Implementierung eines End-to-End Daten-transformationsprozesses für exakte, einheitliche Kundensichten, die aus verschiedenen Datentypen und -- guellen generiert werden. Trillium Software System® bietet anpassbare und konsistente Datenqualitats-Funktionalitaten für jede SAP-Anwendung. |
| Trillium Software Data Quality Adaptor for SAP NetWeaver (MDM) | Learn how you can optimize your investment in SAP NetWeaver MDM by guaranteeing your data is as complete and accurate as possible. The Trillium Software certified connector for SAP NetWeaver MDM allows you to leverage our rich, out-of-the-box data standardization rules and enrichment content to cleanse, validate, and even “repair” records. |
| Trillium Software & Siebel (En Francais) | Embed data quality assurance within any Siebel Business application. Trillium Software Data Quality for Siebel works seamlessly within diverse application environments. |
| Trillium Software Data Quality Connector for Siebel | Improve the data quality in Siebel applications with this easy-to-use, automated Trillium Software connector. |
| Trillium Software Data Quality Connector for SAP | Certified by SAP, the Trillium Software System connects to your SAP workflow via the Data Quality Connector, and provides both real-time and batch data quality. |
| TS Quality Adapters for TIBCO | Describes how TS Quality integrates with TIBCO BusinessWorks and DataExchange. Trillium Software provides real-time integration of data cleansing as part of an EAI or SOA solution. |
| Teradata and Trillium Software for high performance and large data volumes | Organizations with high performance requirements and/or large data volumes benefit from the partnership between Teradata and Trillium Software: two best of breed technology providers that deliver on both fronts. Read this for more information... |
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White Papers
| Data Governance, What Works and What Doesn't (Forrester Research) | Forrester Research discusses their findings on the range of interest, adoption, and approaches to data governance, garnered from 12 months of interviews and engagements with customers. Provides specific case studies and recommendations.
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| Data Quality Essentials: For Any Data-Intensive Project | Incorporating an effective data quality solution into your project requires a number of additional activities throughout the lifecycle of your project plan. This white paper introduces some of the techniques used by successful companies to plan and successfully implement data quality processes as part of an initiative. Read about which tasks should be performed and by who during each project phase. |
| Building a Tangible ROI for Data Quality | This white paper discusses the process for delivering a quantified ROI for data quality: relating data to business processes, processes to business impact, and using metrics to measure the outcome.
Also, outlines where to look for business benefits across procurement, Supply Chain optimization, customer loyalty, compliance, etc. |
| Methodology for Enterprise Data Quality and Data Governance | This white paper is written for a technology-oriented audience and provides Trillium Software's recommended approach to developing an enterprise-wide data quality strategy and rollout.
It also addresses data governance and how to use technology to support action-oriented data governance initiatives and the enterprise data quality process. |
| Data Quality in the MDM Ecosystem | Without data quality, there is no master data. Organizations can no longer think about data integrations as tactical, they are highly strategic. |
| How Data Profiling & Analysis Saves Companies $Millions | This paper explores how you can take charge of organizational data to create a faster, smarter more competitive enterprise by improving data quality, cutting integration costs and improving the returns from data warehousing initiatives, ERP, CRM, SCM and BI/BPM. |
| Total Data Quality, A Business Solution for Today and Tomorrow | From a business perspective, learn how Total Data Quality offers a comprehensive strategy and a full range of tactics for turning raw data into meaningful corporate data assets. |
| Data Quality and Compliance: Getting the Data Right for Compliance | This white paper addresses the importance of data quality for reaching compliance with HIPPA, Sarbanes-Oxley, Basel II, and the US Patriot Act. |
| Improving Data Migration with Automated Data Profiling | Learn how to streamline data migration, save time and reduce expense by using an automated data profiling tool. |
| Realizing Master Data Management | An organization's master data may well be its most valuable set of assets. Read our white paper to learn why companies want master data management, how they achieve It, and what is required. |
| The Challenges of Worldwide Data Quality | Global corporations face unique data quality challenges. Read on for best practices for managing global data quality... |
| The ROI of Data Quality | From accounts/receivables to call centers to marketing and sales departments and beyond, the cases cited in this document encompass both bottom-line arguments and real-world examples for data quality. They include examples of the risks of bad data as well as the benefits of a well-designed, enterprise-wide data quality solution. |
| Ten Critical Factors for Achieving Enterprise Wide Data Quality | This paper discusses 10 ways to help ensure that a well-designed and executed approach to data quality promotes more effective business solutions, more efficient business processes and higher returns on technology-driven business investments. |
| Corporate Governance & Compliance: Could Data Quality Be Your Downfall? | This white paper discusses the potential consequences of poor data quality on an organization's attempts to meet regulatory compliance reporting such as Sarbanes-Oxley or Basel II. It also suggests that corporations need to define strategic policies and processes for ensuring enterprise data quality. |
| Ensuring Customer Privacy Across Disparate Systems | Customer data, owned by different parts of the business exists across different disparate systems each containing varying customer preferences which are often in conflict. Read about five best practices to ensure compliance with emerging customer privacy requirements. |
| Harte-Hanks Trillium Software 2005/6 Data Quality Survey | Read the results of this survey of large organization's data quality initiatives conducted by Harte-Hanks Trillium Software. The intent was to understand how data quality is managed now, and how it might be in the future. |
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Case Studies
| BT Exact | BT Exact helps BT maintain excellent customer service by using Trillium Software® Discovery to help ensure the accuracy of data sources. |
| BT Group | A global communications company runs the Trillium Software System® at the heart of its customer focused operations. |
| 3M | Learn how 3M transformed their business from chaos to customer-centric organization. |
| Banco Popular | Learn how Banco Popular succeeded in a data-reengineering initiative that cut out red tape and improved the quality of international customer data. |
| Bombardier Transportation | It took only three months for a small team of engineers to design, develop, and implement a new process for standardizing 2.9 million inventory items using the Trillium Software System®. Now, reports that once took months to generate are created weekly, providing high-quality information for streamlining procurement, reducing inventory, increasing on-time delivery, and boosting sales. |
| Carphone Warehouse | Europe-wide retailer supports CRM initiative with data quality and data profiling solutions from Trillium Software. Better customer information delivers increased sales revenues in-store and through outbound marketing campaigns while improving customer satisfaction. |
| Cendant | When the hotel division of Cendant, the parent company for nine chains such as Days Inn, Howard Johnson, Super 8 and others, rebuilt its floundering data warehouse, it paired the Trillium Software System® with Informatica to get the job done right. |
| Centrica | Learn how the Trillium Software System® delivers unified customer views for the leading Centrica brands British Gas and the AA, managing over 30 million transactions per month. |
| FedEx | FedEx chose Trillium Software to support their online package tracking system with the fastest, most reliable, data matching, focusing on intelligent data investigation, matching precision and sub-second real-time processing. |
| Fujitsu Siemens (Deutsch) | Projekttyp: Verbesserung der Datenqualität Industrie: IT Herausforderung: Integration in das europaweite Oracle Siebel CRM-System |
| Gouden Gids Netherlands | Learn how this Yellow Pages publisher protected their trusted brand and enhanced advertising revenues using the Trillium Software System. |
| HSBC Bank Canada | Learn how HSBC Bank Canada came to understand the total present and future value of its customers with the Trillium Software System on IBM AS/400. |
| Inland Revenue (UK) | The Trillium Software System® helps the UK's Inland Revenue to centrally manage vast amounts of customer data. |
| Major Retailer | Read how this major retailer chose the Trillium Software System after a comprehensive review process. The software's ability to run in any mode on all of the retailer's computing environments convinced the IT managers that the Trillium Software System was the right choice. |
| Microsoft | Learn how the Microsoft Corporation solved its complex data cleansing challenge and yielded a 10-fold ROI in the first year with Trillium Software. |
| Ministry of Defence (UK) | The UK Ministry of Defence (MoD) Defence Logistics Organisation (DLO) is using TS Discovery within a data cleansing and data integration project to improve Supply Chain Management effectiveness. The Cleansing Project (TCP) is using TS Discovery to uncover the true content, structure, relationships, and quality of data in the many separate inventory management systems of the Royal Navy, Army, and Royal Air Force. In two years, the project has delivered supply chain cost savings in excess of £20m (roughly $36 million USD). |
| Monster Worldwide | Monster has adopted an enterprise data quality strategy and organizational culture. Implemented within a Siebel environment, (Trillium Software) data quality processing precedes every account creation process throughout the organization. Business users use the Trillium Software System for data profiling, cleansing and de-duplication. |
| Porsche | Porsche and their subsidiaries and dealerships have implemented the foundation for excellent CRM... high quality customer data. With a global implementation of mySAP CRM Porsche prepared data using Trillium Software data quality products and maintains high quality data using both real time and batch processes. |
| Porsche AG (Deutsch) | Projekttyp: Verbesserung der Datenqualität Industrie: Automobilindustrie Herausforderung: Integration in das weltweite CRM-System |
| Prudential UK | Prudential is a top life and pensions provider in the UK. Prudential used the Trillium Software System to create a single view of their customer and to assist them with their compliance to the UK Financial Services Act (1986).
Next, Prudential plans to expand their data quality initiatives and leverage Trillium Software in an enterprise approach to customer data quality and single customer views. |
| UMB Bank (Winner of the TDWI Best Practice Award for Data Governance) | UMB Bank was able to improve cross-sell efforts by 4% in the first year of implementing a single customer view. UMB Bank has an active data governance initiative in place that was incepted with this project. Technology: Trillium Software System and the Oracle-Siebel UCM (Universal Customer Master). |
| Loyalty Management Group | Loyalty Management Group (LMG) uses data profiling and analysis components of the Trillium Software System to cleanse and match data. The project ensures the accuracy of name and address information on tens of millions of Nectar collectors.
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Miscellaneous
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