Trillium Software a data quality software partner

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White Papers

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Webcasts On-Demand

April 3, 2009	Minimize Your Risk Exposure with Better Data Quality
Presented by Rick Wilson and Steve Bailey.
January 21, 2009	"Going the Last Mile" - Geocoding Resources for Global Organizations
Listen to this web seminar to learn why other organizations have found that simple latitude and longitude data is not enough to get to the right location. When your location data is accurate, you gain the power to improve cost efficiency of shipping & logistics, risk assessment, and customer optimization for superior decision making in direct marketing, promotions, sales and other crucial business plans.
July 10, 2008	Picture Perfect Data: Canon's Success in Creating High Quality International Data
Listen to this web seminar to hear how Canon Europe architected a data quality solution to deliver immediate value, and how they addressed the challenges posed by doing business as a complex, international, and multiple-line of business organization. Working with the Trillium Software System and Oracle Customer Data Hub, Canon was able to address data quality needs in more than 15 countries where they serve significant customer bases.
June 17, 2008	A CIO's View: Examples of Business Value Delivered through MDM
During this webinar, Trillium Software customer Wind River discusses how they changed the way they handle business data in order to greatly reduce product shipping delays and dropped or incorrect orders through a series of innovative solutions based on Oracle applications. As a result, Wind River Systems captured thousands of dollars in potentially lost revenue and improved relationships with customers.
April 30, 2008	Data Governance Structure that Drives Success
One of the critical success factors of a data governance program is to ensure that the correct roles and teams are in place not only to manage projects and measure results, but to communicate goals and objectives throughout the organization. This web seminar talks about the different roles played by a Data Governance Council, and how to build a Center of Excellence together with a Data Quality project team.
March 25, 2008	Master Data Management: It's All About the Data
This web seminar provides Forrester Research’s recommendations regarding an approach to master data management, including discussions around drivers, inhibitors, and best practices being identified for MDM initiatives, what business processes should be considered and implemented, and where and how technology helps automate and simplify processes over time.
February 27, 2008	Successful Strategies for Data Management in SAP
Hear about the successes that Oki Data Americas and Moen Incorporated both achieved in their data management strategies for SAP® ERP and SAP® CRM. Learn about the challenges that these organizations faced prior to incorporating a data quality processes into their existing solutions, and the results that they achieved by implementing a solution in diverse SAP environments.
January 23, 2008	Data Governance: What Works and What Doesn't
This web seminar provides Forrester Research’s recommendations regarding an approach and framework for data governance, including discussions around who should be involved in any governance initiative, what specific business drivers should be taken into account, and measurement statistics to help you track progress and show success to executive management.
October 3, 2007	Overcoming Challenges to Master Data Management Success
In this 45 minute Webcast, we explore the challenges and action steps to a successful MDM deployment: Organizational (i.e., people issues), Operational (i.e., transition and integration), and Technical (i.e., architecture, and migration). This link brings you off the trilliumsoftware web site.
September 26, 2007	MDM - How You Start Will Determine if You Finish
During this web event, we’ll show you common methods for analyzing the risk inherent in source systems prior to starting an MDM initiative, diagnosing, quantifying and explaining existing source data and automating data improvement processes to keep your master data accurate over time.
August 16, 2007	Award-Winning UMB Bank Success Secret: High Quality Customer Data
UMB Bank secret to success includes harnessing technology to build a solid foundation of high quality, integrated customer data. Listen to this webinar to hear about the award-winning technology and process-driven solution UMB Bank put in place.
July 24, 2007	Take Charge of Your Data: Essential Steps for Any Data-Intensive Project
This webinar by Trillium Software provides a data quality workflow, a starting point for enterprise IT projects. It also covers processes, technologies, and best practices in data quality. If you are a project manager responsible for designing and implementing data projects and programs, this weninar is for you.
June 6, 2007	Getting Your Data Ready for Master Data Management
During this web event, we’ll show you methods for gaining a better understanding of source data for a MDM initiative, analyzing the risk inherent in source systems prior to starting an MDM initiative and cleaning your source data for efficient MDM implementations
May 3, 2007	Fulfilling the Promise of Data Quality
This web seminar is a guide to understanding how and where data quality fits within an organization, and how to gain the most benefit from data quality initiatives. This seminar also discusses valuable insights on organizations who are struggling with the challenges associated with data quality and enterprise data quality management.
April 4, 2007	SAP Webinar Series: Mastering Data Quality in SAP NetWeaver MDM (Part Three)
This webinar discusses Trillium Software certified data quality solutions for SAP environments. We provide solutions for SAP Netweaver MDM, mySAP CRM, mySAP ERP, and R/3.
January 31, 2007	Mastering Data Quality in MDM, Part 2
In this Webinar, learn the role that high quality data plays in delivering a single view of your customer, product and other critical information within SAP MDM and across the enterprise.
January 24, 2007	Data Quality in High-Def
In this Webcast, Trillium Software shows some methods and tools to communicate about the issue of data quality. Graphics and showing the right metrics are important to building a consensus about the problem.
December 5, 2006	SAP Webinar Series: Mastering Data Quality in SAP NetWeaver MDM (Part One)
This webinar covers the integration of best of breed data quality processes into your MDM infrastructure. Much of the routine legwork associated with Master Data Management, whether concentrated in Customer Data Integration (CDI) or Product Information Management (PIM) applications, can be conquered more quickly and efficiently by using the time-tested business rules and automated processes of Trillium Software. Part 1 of 3, in this SAP Webinar Series.
November 15, 2006	Saving Millions on Data Quality
British Telecommunications, a global telecommunications company was able to establish a strategic data quality initiative, gain business sponsorship, and deliver quantifiable benefits of $800 million over time and across multiple lines of business. Learn how to start and maintain high-quality data throughout your entire enterprise and critical success factors in BT's Information Quality program.
August 10, 2006	What Your Boss Really Wants: Delivering Tangible ROI for Data Quality
This webinar highlights specific business areas that contribute to the business case for enterprise data quality and ongoing data governance. Actual examples of measurable benefits realized in these areas are also discussed.
July 25, 2006	A Strategic Approach to Enterprise Data Quality Management
This webinar offers valuable insights for organisations struggling with the challenges associated with data quality and enterprise data quality management. Learn how BT, a global telecommunications company were able to establish a strategic data quality initiative, gain business sponsorship and deliver quantifiable benefits of $800 million over time and across multiple lines of business.
June 22, 2006	Best Practices for Customer Data Integration Success
In this web seminar, you'll take away valuable insights about customer data integration (CDI) best practices that our most successful customers have incorporated. Organizations that are in the initial stages of creating a CDI strategy and identifying a CDI infrastructure to support their single-view goals can learn a great deal from what other companies have done that has worked well for them as part of their implementation process.
September 27, 2007	MDM - Der lange Weg zum Unternehmensstandard
(IN GERMAN) Masterdaten will jeder sehr - doch sie zu bekommen ist gar schwer... MDM: Versuch einer Definition: Eine Sammlung von Prozessen und Technologien um einen konsistenten, akkuraten und unternehmensweiten Stammdatenvorrat zu erstellen, zu verteilen und zu pflegen. Viele Unternehmen, von IBM bis SAP, bieten Systeme zur Verwaltung von Stammdaten an. Bevor allerdings Stammdaten verteilt und gepflegt werden können, müssen aus den heute noch oft vorhandenen heterogenen Daten erst einmal Stamm- oder „Master“-Daten erstellt werden. Das Erstellen der Daten ist nicht nur der erste, sondern auch der wichtigste Schritt. Ist die Grundlage nicht in Ordnung, spielen die nach gelagerten Prozesse keine Rolle mehr. In diesem Webinar wollen wir Ihnen eine Möglichkeit vorstellen, wie auch aus Ihren Daten harmonisierte und standardisierte Master-Daten werden können. Von der Analyse des aktuellen Bestandes bis zur Entwicklung von komplexen Harmonisierungsregeln.
February 28, 2006	Convert Data to Profits through Reliable Information
In this web seminar,Aberdeen Group analyst Leslie Ament discusses the role of high quality and accurate customer data in driving a 360-degree view of the customer. Learn how best-in-class companies overcome enterprise data challenges such as "garbage in, garbage everywhere" for enhanced decision-support, cost reductions, performance improvements and fostering a culture of customer-centricity.

Podcasts

Solution Summaries

Product Data Solution	Trillium Software does not exclusively cleanse customer name and address data. Learn how the Trillium Software System allows customers to automate data improvement in product and financial data.
Master Data Management	Master Data Management is all about high quality data. Read on to see what Trillium Software offers an MDM solution and how our technology complements other tools as part of an overall MDM architecture.
Data Quality in the MDM Ecosystem	MDM can lower costs, increase revenues and find new opportunities by controlling the important information that forms the nucleus of business. Managing data changes is essential as part of a long-term MDM vision.
Customer Data Integration	CDI improves productivity across the organisation through streamlining operational processes and providing a single, consistent and complete view for all operational systems. This solution guide discusses why data quality is fundamental for successful CDI.
Trillium Software Solution Guide: Data Profiling	Key considerations for choosing a data profiling tool are discussed in this document, along with what makes TS Discovery unique. Pdf file.
Trillium Software Solution Guide: Data Quality	This document describes what data quality products do, how they're implemented, and discusses the advantages of using TS Quality.
Data Integration and Migration	80% of all data integration projects fail according to surveys over the past few years. Experts agree that the biggest reason for this high failure rate is that the integration team did not understand the extent and nature of problems buried in the data. Understanding and improving the data can lower integration costs, lower project risks and increase user acceptance.
Create a Single Customer View	Organizations have spent significant time and money building CRM systems, yet few have achieved the elusive "single customer view". Successful organizations are finding that for CRM to work, day quality is fundamental in building and maintaining up-to-date integrated views of customers.
Getting the Data Right for CRM	Even the best CRM technologies cannot generate clear and unified customer views on their own, in a way that assures all business needs are met. Without first getting the data right, CRM initiatives themselves are at a risk for failure. Read how Trillium Software can help you mitigate data-related risks within any CRM solution.

Product Information

Trillium Software System

Trillium Software System Overview	Read this for a quick understanding of Trillium Software System and the benefits derived from implementing this data quality lifecycle management solution.
Trillium Software System, Enterprise Services Edition: Functional Capabilities	Read here for more information about a solution for data quality lifecycle management: data investigation and data profiling, automated data quality improvement, and ongoing monitoring and governing of critical enterprise data.
Monitoring and Measuring Data Quality with TS Insight	Knowing and communicating about data quality is crucial to ensure sound data is available to support business processes in your corporation. It is the first step towards establishing a proactive data governance initiative. TS Insight addresses the need for an enterprise solution to measure and monitor data quality.
Data Quality on Demand (SaaS)	Perhaps you need to run data quality jobs on demand? Maybe you have a one-time cleanse initiative? Maybe you have only a small percent of international records you prefer to cleanse with our robust global solution, outside of your existing domestically-oriented implementation? Read more about our Software as a Service (SaaS) offering.
Creating Structured Data from Freeform Text Fields	Incorporate the capability to create structured data from complex, irregular freeform text fields such as product descriptions, comments, memos, etc. into new or existing data quality processes. Read on for more details about how this functionality works and how it can help create better data to run your business.
Mainframe Data Quality Processing	Unique among leading data quality technologies, Trillium Software System runs natively within Mainframe environments. Read this to learn more about the benefits this could introduce to your organization if you prefer Mainframe environments.
Global Capabilities Summary	With the Trillium Software System®, data quality transcends differences in language, culture and geography to increase data reliability in global and local business initiatives around the globe. Native expertise built into the software puts intelligent data quality processes behind batch and real-time applications. The Trillium Software System is the only enterprise data quality solution that is fully Unicode enabled, providing integrated functionality for double-byte data processing.
Trillium Software Census and Geographic Data Enrichment - U.S.	Businesses can quickly and easily enrich U.S. name and address records for the most up-to-date, complete and accurate geographic intelligence.
Trillium Software Census and Geographic Data Enrichment - Canada	Businesses can quickly and easily enrich Canadian name and address records for the most up-to-date, complete and accurate geographic intelligence.
Trillium Software System International Postal Geocoding	Using millions of expert rules to process name and address data, Trillium Software delivers the most robust data in a consistent data format -- whether for one country or many.
Trillium Software Business Solutions for Compliance	Reliable entity identification can save companies millions of dollars in fines arising from business with government-blocked entities. Read how Business Solutions for Compliance provides a powerful, front-line defense against compliance violations, fraudulent activity and terrorist manipulation.

Enterprise Connectivity

SOA and Enterprise Connectivity	Service Oriented Architectures enable organizations to create services and then leverage those services within multiple workflows. Read on to learn more about options for a Data Quality SOA and enterprise connectivity choices available from Trillium Software.
Trillium Software Director for SOA	Implement a Service Oriented Architecture (SOA) on your terms: read how the "Director" technology can extend any Trillium Software data quality process throughout your enterprise, to additional applications, to new regions, on any platform, and work within your preferred infrastructure requirements, not dictate them.
Connecting Data Quality across the Enterprise	Built for rapid integration and interoperability, TS Quality reduces the costs of implementing and extending consistent data quality practices across your distributed enterprise--both in service-oriented and application-oriented environments.
Trillium Software & Informatica (Japanese)	Informatica PowerCenter と Trillium Software System® のシームレスな統合は、ビジネスにエンドツーエンドのデータ変換プロセスを提供し、最高品質のデータを最先端のETLツールに構築することで、複数のデータ形式やデータソースから統一化された正確なビジネスデータを実現します。
Connecting Enterprise Data Quality to Oracle Solutions	Learn about how Trillium Software System complements and integrates with Oracle solutions, such as eBusiness Suite, Customer Data Hub, Oracle Data Integrator, and OWB.
Trillium Software & SAP (Deutsch)	Die nahtlose Integration zwischen dem SAP und Trillium Software System® ermoglicht Unternehmen nun die Implementierung eines End-to-End Daten-transformationsprozesses für exakte, einheitliche Kundensichten, die aus verschiedenen Datentypen und -- guellen generiert werden. Trillium Software System® bietet anpassbare und konsistente Datenqualitats-Funktionalitaten für jede SAP-Anwendung.
Trillium Software & Siebel (En Francais)	Embed data quality assurance within any Siebel Business application. Trillium Software Data Quality for Siebel works seamlessly within diverse application environments.
Trillium Software Data Quality Connector for Siebel	Improve the data quality in Siebel applications with this easy-to-use, automated Trillium Software connector.
Trillium Software Data Quality Connector for SAP	Certified by SAP, the Trillium Software System connects to your SAP workflow via the Data Quality Connector, and provides both real-time and batch data quality.
Teradata and Trillium Software for high performance and large data volumes	Organizations with high performance requirements and/or large data volumes benefit from the partnership between Teradata and Trillium Software: two best of breed technology providers that deliver on both fronts. Read this for more information...

White Papers

Data Quality Essentials: For Any Data-Intensive Project	Incorporating an effective data quality solution into your project requires a number of additional activities throughout the lifecycle of your project plan. This white paper introduces some of the techniques used by successful companies to plan and successfully implement data quality processes as part of an initiative. Read about which tasks should be performed and by who during each project phase.
Building a Tangible ROI for Data Quality	This white paper discusses the process for delivering a quantified ROI for data quality: relating data to business processes, processes to business impact, and using metrics to measure the outcome. Also, outlines where to look for business benefits across procurement, Supply Chain optimization, customer loyalty, compliance, etc.
Methodology for Enterprise Data Quality and Data Governance	This white paper is written for a technology-oriented audience and provides Trillium Software's recommended approach to developing an enterprise-wide data quality strategy and rollout. It also addresses data governance and how to use technology to support action-oriented data governance initiatives and the enterprise data quality process.
Data Quality in the MDM Ecosystem	Without data quality, there is no master data. Organizations can no longer think about data integrations as tactical, they are highly strategic.
How Data Profiling & Analysis Saves Companies $Millions	This paper explores how you can take charge of organizational data to create a faster, smarter more competitive enterprise by improving data quality, cutting integration costs and improving the returns from data warehousing initiatives, ERP, CRM, SCM and BI/BPM.
Total Data Quality, A Business Solution for Today and Tomorrow	From a business perspective, learn how Total Data Quality offers a comprehensive strategy and a full range of tactics for turning raw data into meaningful corporate data assets.
Data Quality and Compliance: Getting the Data Right for Compliance	This white paper addresses the importance of data quality for reaching compliance with HIPPA, Sarbanes-Oxley, Basel II, and the US Patriot Act.
Improving Data Migration with Automated Data Profiling	Learn how to streamline data migration, save time and reduce expense by using an automated data profiling tool.
Realizing Master Data Management	An organization's master data may well be its most valuable set of assets. Read our white paper to learn why companies want master data management, how they achieve It, and what is required.
The Challenges of Worldwide Data Quality	Global corporations face unique data quality challenges. Read on for best practices for managing global data quality...
The ROI of Data Quality	From accounts/receivables to call centers to marketing and sales departments and beyond, the cases cited in this document encompass both bottom-line arguments and real-world examples for data quality. They include examples of the risks of bad data as well as the benefits of a well-designed, enterprise-wide data quality solution.
Ten Critical Factors for Achieving Enterprise Wide Data Quality	This paper discusses 10 ways to help ensure that a well-designed and executed approach to data quality promotes more effective business solutions, more efficient business processes and higher returns on technology-driven business investments.
Corporate Governance & Compliance: Could Data Quality Be Your Downfall?	This white paper discusses the potential consequences of poor data quality on an organization's attempts to meet regulatory compliance reporting such as Sarbanes-Oxley or Basel II. It also suggests that corporations need to define strategic policies and processes for ensuring enterprise data quality.
Ensuring Customer Privacy Across Disparate Systems	Customer data, owned by different parts of the business exists across different disparate systems each containing varying customer preferences which are often in conflict. Read about five best practices to ensure compliance with emerging customer privacy requirements.
Harte-Hanks Trillium Software 2005/6 Data Quality Survey	Read the results of this survey of large organization's data quality initiatives conducted by Harte-Hanks Trillium Software. The intent was to understand how data quality is managed now, and how it might be in the future.

Case Studies

BT Exact	BT Exact helps BT maintain excellent customer service by using Trillium Software® Discovery to help ensure the accuracy of data sources.
BT Group	A global communications company runs the Trillium Software System® at the heart of its customer focused operations.
Bombardier Transportation	It took only three months for a small team of engineers to design, develop, and implement a new process for standardizing 2.9 million inventory items using the Trillium Software System®. Now, reports that once took months to generate are created weekly, providing high-quality information for streamlining procurement, reducing inventory, increasing on-time delivery, and boosting sales.
Canon Case Study	Learn how Canon Europe’s Consumer Imaging Division set up a single customer view to enable better customer relationship management (CRM) and Master Data Management (MDM).
Carphone Warehouse	Europe-wide retailer supports CRM initiative with data quality and data profiling solutions from Trillium Software. Better customer information delivers increased sales revenues in-store and through outbound marketing campaigns while improving customer satisfaction.
Cendant	When the hotel division of Cendant, the parent company for nine chains such as Days Inn, Howard Johnson, Super 8 and others, rebuilt its floundering data warehouse, it paired the Trillium Software System® with Informatica to get the job done right.
FedEx	FedEx chose Trillium Software to support their online package tracking system with the fastest, most reliable, data matching, focusing on intelligent data investigation, matching precision and sub-second real-time processing.
Fujitsu Siemens (Deutsch)	Projekttyp: Verbesserung der Datenqualität Industrie: IT Herausforderung: Integration in das europaweite Oracle Siebel CRM-System
Gouden Gids Netherlands	Learn how this Yellow Pages publisher protected their trusted brand and enhanced advertising revenues using the Trillium Software System.
HSBC Bank Canada	Learn how HSBC Bank Canada came to understand the total present and future value of its customers with the Trillium Software System on IBM AS/400.
Inland Revenue (UK)	The Trillium Software System® helps the UK's Inland Revenue to centrally manage vast amounts of customer data.
Loyalty Management Group	Loyalty Management Group (LMG) uses data profiling and analysis components of the Trillium Software System to cleanse and match data. The project ensures the accuracy of name and address information on tens of millions of Nectar collectors.
Major Retailer	Read how this major retailer chose the Trillium Software System after a comprehensive review process. The software's ability to run in any mode on all of the retailer's computing environments convinced the IT managers that the Trillium Software System was the right choice.
Microsoft	Learn how the Microsoft Corporation solved its complex data cleansing challenge and yielded a 10-fold ROI in the first year with Trillium Software.
Ministry of Defence (UK)	The UK Ministry of Defence (MoD) Defence Logistics Organisation (DLO) is using TS Discovery within a data cleansing and data integration project to improve Supply Chain Management effectiveness. The Cleansing Project (TCP) is using TS Discovery to uncover the true content, structure, relationships, and quality of data in the many separate inventory management systems of the Royal Navy, Army, and Royal Air Force. In two years, the project has delivered supply chain cost savings in excess of £20m (roughly $36 million USD).
Monster Worldwide	Monster has adopted an enterprise data quality strategy and organizational culture. Implemented within a Siebel environment, (Trillium Software) data quality processing precedes every account creation process throughout the organization. Business users use the Trillium Software System for data profiling, cleansing and de-duplication.
Porsche	Porsche and their subsidiaries and dealerships have implemented the foundation for excellent CRM... high quality customer data. With a global implementation of mySAP CRM Porsche prepared data using Trillium Software data quality products and maintains high quality data using both real time and batch processes.
Porsche AG (Deutsch)	Projekttyp: Verbesserung der Datenqualität Industrie: Automobilindustrie Herausforderung: Integration in das weltweite CRM-System
Prudential UK	Prudential is a top life and pensions provider in the UK. Prudential used the Trillium Software System to create a single view of their customer and to assist them with their compliance to the UK Financial Services Act (1986). Next, Prudential plans to expand their data quality initiatives and leverage Trillium Software in an enterprise approach to customer data quality and single customer views.
UMB Bank (Winner of the TDWI Best Practice Award for Data Governance)	UMB Bank was able to improve cross-sell efforts by 4% in the first year of implementing a single customer view. UMB Bank has an active data governance initiative in place that was incepted with this project. Technology: Trillium Software System and the Oracle-Siebel UCM (Universal Customer Master).

Miscellaneous

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