Our Commitment to Privacy
Trillium is committed to fair marketing practices, including respect for your privacy and marketing preferences. Among other things, Trillium voluntarily supports marketing industry privacy standards, including the Direct Marketing Association's Online Privacy Principles, Guidelines for Ethical Business Practices, the DMA Privacy Promise to the American Consumer and the DMA Commitment to Consumer Choice (see www.the-dma.org). We also participate in the U.S. Department of Commerce - European Union "Safe Harbor" program, and we actively monitor and conform our practices in keeping with the various laws and regulations that govern the marketing industry’s privacy and data security practices.
Categories of information we collect
Website Usage Information
For each visitor to our website, we may collect information concerning the usage of our website by that visitor, including the visitor’s Internet domain and/or IP address, information concerning the visitor’s browser, and other access-related information. We also may assemble aggregate information (i.e., information obtained by compiling information from many different visitors) as to which pages visitors access or visit on our Web site. This information is used to analyze our website's utility, and to enhance the areas and functionality within our site that appear to be of interest to various users.
We receive and collect personally identifiable information – such as name, telephone numbers, e-mail addresses, and postal addresses – from visitors to our website when they (i) submit inquiries or requests to us, (ii) become registered users of this website, (iii) sign up to receive newsletters or bulletins from us, or (iv) choose to provide information to us for some other reason. Any personally identifiable information you provide will be used by us or our service providers in connection with providing services to you and in order to process any requests or inquiries that you initiate. While you can choose not to provide your personal information, that decision may limit our ability to contact you and our ability to provide services to you. Also, please note that if you have provided us with a postal address, an e-mail address, or a telephone number, a Trillium representative may contact you unless you have requested that we put you on one of our do-not-contact lists.
Please note that Trillium does not currently use ad serving companies to place banner ads from other firms on our site, so there is no tracking by these third-party companies from any banner ads, bulletin boards or other interactive venues on this site.
Information Provided To Us, Stays with Us, With Limited Exceptions
The information provided by website visitors at our site will not be sold, transferred, or traded to any third parties for the marketing of third parties’ goods or services without a visitor’s consent. If we decide to offer website visitors the opportunity to “opt-in” on our website for data sharing with third parties, we will only share visitor data consistent with that visitor’s opt-in preferences (and, if you “opt-in”, you can subsequently “opt-out” using the contact methods set forth below).
We also will transfer personal and non-personal information when we believe the transfer is necessary to comply with the law, to protect our rights and our safety, or to protect the rights and safety of anyone else. In addition, we may provide personally identifiable information to credit bureaus or collection agencies if we are permitted or required to do so by law.
Trillium works to keep information secure
Unfortunately, no data security methodology is 100% safe, and we cannot guarantee absolute security. It is also important for you to protect yourself against unauthorized access to your information. Be sure to take simple steps, such as signing off and logging out after each use of a shared computer, keeping your passwords in a secure location, and not sharing your passwords with any third parties.
Trillium, you, and information concerning you
Upon your verifiable inquiry or request (using any of the contact methods below) concerning personally identifiable information pertaining to you, we will provide and/or correct such information that we may have in our database in reasonably obtainable form. You may also contact us (using any of the contact methods below) to express your preferences on how we communicate with you, or to request that you be removed from our database.
Participation in the U.S - European Union “Safe Harbor” Program
Harte Hanks and its subsidiaries collect and process personal information in the United States. We are participants in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the American and European regulators. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce's Safe Harbor website.
If you believe that we are not in compliance with the Safe Harbor principles, first contact us by any of the contact methods below. If you do not receive a prompt acknowledgment of your inquiry, or if your inquiry is not satisfactorily addressed, you can then contact the (U.S.) Direct Marketing Association (“DMA”) Safe Harbor Dispute Resolution Program. The DMA will then serve as a liaison to us to resolve your concerns in a timely manner. You can reach the DMA Safe Harbor Program at:
Safe Harbor Line
Direct Marketing Association
1615 L Street, NW, Suite 1100
Washington, DC 20036-5624
Telephone: USA (202) 861-2445
How to Contact Us
Attention: Privacy Manager
2800 Wells Branch Parkway
Austin, TX 78728 USA
USA: (512) 434-1100
Updating A Registration Profile
A visitor online may correct, update or otherwise revise contact information at any time by logging into our site and navigating to the My Profile page. There he or she may make changes to the information provided when first registering to visit. If you'd like to be removed from this database, simply send an e-mail to firstname.lastname@example.org with "REMOVE ME" in the subject or body.