Industry experts agree that poor customer data quality is the Achilles’ heel of many CRM deployments, diminishing user confidence and hampering an organization’s ability to achieve its CRM’s true value. Trillium for Microsoft Dynamics CRM seamlessly delivers both in-line and batch data cleansing and deduplication services via a user interface your CRM users and administrators already know. Leveraging the Microsoft Dynamics plug-in architecture, Trillium invokes data quality services at the point of capture/update, ensuring that new records are corrected and compared with existing records prior to being written to the CRM database. Trillium prevents incomplete, inaccurate or duplicate records from hindering efficient and effective Microsoft Dynamics CRM operation.

Key Features

  • Flexible Execution Options
    Support both batch and real-time/in-process cleansing and matching operations on lead, account and contact entities.
  • Worldwide Span
    Standardize and validate global names and addresses for more than 240 countries and territories.
  • Unparalleled Matching Logic
    Detect duplicates, using sophisticated matching algorithms and transitive logic that span multiple fields within and among records.
  • Configurable Automation Settings
    Merge duplicates interactively or automatically, depending on configurable confidence thresholds.
  • Management Tools
    Review out-of-the-box reports, with links to specific records for further exploration and analysis, to gain insight into the quality of data entering Microsoft Dynamics CRM.

Learn More

Webinar: Your Customer Data: Asset or Liability?

View Webinar

Datasheet: Trillium for Microsoft Dynamics CRM

Download Now

Webinar: CRM Death by a Thousand Cuts and How to Prevent It

View Webinar

TDWI Checklist Report: Assuring the Quality of Operational Data

Download Now

Share This Post: